For clinics & allied health
AI agents and automation for clinics — less admin, more patient time.
Physio, dental, chiro, psychology and GP practices lose hours every week to phones, reminders and paperwork. Here's what to automate, what an AI agent can handle, and what should always stay with your team.
Automate it
Same steps every time — set it and forget it.
Appointment reminders
SMS or email 48 and 24 hours before, with a confirm or reschedule link.
Intake forms before the visit
Sent automatically on booking, chased if not completed.
Review requests
A friendly ask the day after a positive visit.
Rebooking nudges
Remind patients when their next session in a treatment plan is due.
Cancellation waitlist
Offer freed-up slots to the waitlist instantly.
Give it to an AI agent
Two-way conversations that follow your rules.
After-hours enquiries
Answer questions on fees, services, parking and health funds at 9pm.
New patient bookings
Find a time, take details and book straight into your calendar.
Website and social chat
Reply to Instagram and Facebook messages in your clinic's tone.
Missed-call text back
Text callers you couldn't answer and help them book.
Keep it human
- • Clinical advice, diagnosis or treatment questions
- • Complaints and upset patients
- • Billing disputes and refunds
- • Anything urgent or sensitive
Illustrative example
A two-practitioner physio clinic
- Reminders and confirmations: about 3 hrs/week
- Answering enquiries and booking: about 5 hrs/week
- Intake forms and data entry: about 4 hrs/week
- Realistically automatable: around 70–80% of that time
Common questions
Is an AI agent safe for a healthcare business?
Yes, when it's limited to admin — bookings, FAQs and reminders — with clear rules that hand any clinical or sensitive question to a person.
Do I need new practice software?
Usually not. Most automations sit on top of the booking system and phone line you already use. The planner helps you list your current tools.
Where should a clinic start?
Reminders and missed-call text back are the quickest wins — they cut no-shows and lost bookings within weeks.
Map your own plan in one sitting
Pick your industry, tick off the manual work at each stage, score it, design your first agent and leave with a 30-day plan.
Start the free planner →